Mortgage Post Closing

Drive Speed, Quality and Compliance – at Scale

Lenders are navigating growing pressures from evolving regulations, fluctuating loan volumes, and rising costs, all of which add complexity to the post-closing process. Our Post Closing Solutions leverage deep industry expertise, automated workflows, and data analytics to simplify and scale operations efficiently, driving profitability and growth. Designed for flexibility, our solutions adapt seamlessly to the specific needs of each origination channel, enhancing accuracy, reducing turnaround times, and ensuring rigorous compliance.

Optimize Post-Closing Processes with Technology Solutions 

Make data-driven decisions and enhance compliance   

Lower post-closing costs and improved ROI 

Drive accuracy and meet stringent SLA’s  

Explore Our Offerings

Our customized solutions cover the entire post-closing process, including document collection, quality assurance, and compliance verification. We enable you to handle high volumes efficiently while minimizing errors. By leveraging advanced automation technologies like Optical Character Recognition (OCR) and Robotic Process Automation (RPA), we enhance document review, identify discrepancies, and monitor missing files, thereby delivering exceptional operational efficiency. 

  • Leverage reliable and secure collateral handling services for streamlined document intake, storage, tracking and retrieval, saving time and effort. Quickly convert files to digital formats with our digital imaging and indexing services. Upload these digital formats to a centralized repository for easy access and collaboration between teams.

    • Reception & Document Intake

    • Document Sorting

    • Document Preparation

    • Document Scanning

    • Document Classification

    • Digital Document Transition

    • Physical Document Storage or Disposition

  • Tap into our comprehensive back-office support offering audit services, including compliance review, risk and data integrity checks, and credit analysis. Advanced audit protocols identify discrepancies in loan documentation and flag them for corrective action, improving quality and regulatory compliance. We also provide document stacking and indexing, retrieve trailing documents, and ensure that all approved loans comply with the latest MERS protocols.

    • Stacking & Indexing

    • Document Verification

    • Data Accuracy Check

    • Compliance Review

    • Exception Management

    • Reporting

    • Coordination with US Mailroom

    • Electronic Document Storage & Retrieval

  • Lean into our proven loan delivery services, ensure accurate, compliant, and timely loan packaging and submission to investors /GSEs. We handle document validation, data reconciliation, quality checks, and investor platform submissions, minimizing errors, reducing delays, and mitigating repurchase risks.

    • Final Document Collection

    • Data Validation​

    • Compliance Check​

    • Loan Packaging​

    • Uploading Packages to Investor Website 

  • Proactively address documentation discrepancies to prevent loan repurchases by investors, ensuring timely resolution to avoid rework and delays. Reduce the risk of financial penalties by meeting critical submission deadlines with accuracy and efficiency.

    • Proactively address documentation issues that could lead to loan repurchases by investors

    • Identify and resolve discrepancies, preventing rework and delays

    • Reduces the risk of financial penalties by meeting submission deadlines

  • Harness workflow automation to store, manage, and track trailing documents effortlessly. Our services include following up with third parties via phone and email, as well as pulling documents from county websites to retrieve trailing documents such as mortgage deeds, assignments, tax records, modifications, assumption agreements, judgments, and more. Our experts review the documents for accuracy and completeness and expedite the entire trailing document process.

    • Mail Receipt and Imaging ​

    • Document Audit ​

    • Missing Documents Follow-Up

    • Exceptions Handling​

    • Integrate into Loan File​

    • Tracking & Reporting​

    • Storage or Shipping

  • Employ our comprehensive audit services to verify loan estimates and closing disclosures, enhancing borrower trust and maintaining operational integrity. From compliance verification to error identification and fee tolerance validation, our dedicated teams apply industry-leading best practices to ensure compliance with TILA RESPA Integrated Disclosures (TRID) regulations.

    • Review LE/CD/COC​

    • Fee Accuracy Check​

    • Tolerance Cure Validation​

    • Recording Fee & Title Premium Reconciliation​

    • Issue PCCD

Our digitally enhanced mortgage post-closing solutions streamlines trailing document management, retrieval, processing, and upload, allowing your resources to focus on high-value tasks. By leveraging advanced technology, expert teams, and a global delivery model, we help reduce costs and accelerate loan delivery. Our proven model is built on three building blocks: 

How We Bring It All Together

Onsite mailroom infrastructure

Offshore audit teams

Centralized command center powered by advanced technologies & expert resources

Explore Our Knowledge Hub

Expert perspectives and industry insights

Blogs

Case Studies

Whitepapers

Mortgage Expertise You Can Count On

200+

Years of combined leadership experience

50+

Clients serviced across mortgage lifecycle (in US)

4500+

Global workforce across 4 countries

500+

Live processes running across services

100+

Technology deployments till date

Digital Services

Empowering lending with digital precision and speed

Mortgage post closing digital

Our Digital Services harness advanced technology to transform the lending process. Sophisticated platforms streamline application management, automate document verification, and enable real-time communication between lenders and borrowers, ensuring swift responses while reducing human errors. Additionally, digital tools ensure regulatory compliance and provide robust data analytics for informed decision-making. Combined, these integrated solutions enhance operational efficiency, helping you close loans faster with clarity and assurance.

Rethink What’s Possible