Digital Office

Unleashing the Power of Next-Gen, Low-Touch Mortgage Efficiency

Scalable, Efficient Mortgage Operations with GenAI 

Our next-gen Digital Services drive your business toward seamless, zero-touch operations. By leveraging advanced technologies such as Gen AI, machine learning, the cloud, and analytics, we automate manual processes to enhance efficiency, reduce costs, and minimize errors. This approach enhances service delivery, strengthens security, and enables systems that are both scalable and adaptable. By streamlining operations and freeing your teams to concentrate on strategic initiatives, we ensure that your operations remain agile, resilient, and ready for growth.

Explore Our Next-Gen Solutions

    • Our Tech Practice offers foundational IT and infrastructure solutions, from technology consulting to upgrading proprietary systems and seamless system integration.  

    • We drive innovation through low-code platforms for rapid application development and robust product development. 

    • With expert project management, we ensure timely, efficient execution, aligning technology initiatives with your business’s strategic goals for long-term growth and scalability.

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    • Our Data Solutions unlock the full potential of the cloud, turning data into a strategic asset. 

    • We provide data strategy and analytics, AI/ML engineering, and seamless data integration through advanced connectors.  

    • As a certified Snowflake provider, we offer scalable, secure cloud solutions.  

    • Our Managed Services ensure ongoing optimization, helping you drive innovation and achieve business growth.

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    • Our Platforms offering includes intelligent solutions that streamline workflows and enhance operational efficiency.  

    • Intelligent Document Processing (IDP) securely extracts and indexes document data into a cloud-based platform for easy access and management.  

    • Our Intelligent Order Management Platform centralizes lender and service provider interactions, enabling data-driven decision-making for improved performance.

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    • Our CX solutions transform contact centers by enhancing agent productivity and improving service delivery.  

    • We integrate biometric authentication, conversational IVR, and AI-powered agent assist to streamline interactions.  

    • To improve call deflection, we use predictive insights, visual IVR, and SMS alerts.  

    • AI-driven tools like CQM and training simulators optimize agent performance, while instructional process design ensures operational efficiency and superior CX. 

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    • Our Intelligent Automation solutions leverage advanced technologies like RPA, OCR, AI, and machine learning to streamline processes and transform operational models.

    • By automating routine tasks, we enable businesses to increase efficiency, reduce costs, and enhance accuracy across key workflows.

    • In the mortgage industry, we apply Generative AI (GEN AI) use cases like Income Co-pilot and Loan Officer Co-pilot, empowering teams to make smarter decisions while driving productivity and customer satisfaction.

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Accelerating Progress

  • Strategic Partnerships

    By aligning business and technology teams with a shared vision, we ensure that every delivery creates value and drives success.

  • Operational Excellence

    Our focus is always on delivering seamless, high-quality solutions that enhance quality, security, and the user experience.

  • Results-Driven Approach

    We take full responsibility for our timelines and obsess over commitment metrics to ensure high-quality results that align with business objectives.

  • Accountability & Ownership

    Our ownership mindset, from design to deployment, ensures robust, reliable systems that support long-term success. 

  • Ongoing Value Creation

    Each iteration of our development cycle delivers tangible value to the business. By prioritizing initiatives based on their business impact, we act as the engine that drives your growth.

Our Digital Centers of Excellence

SOLUTION ARCHITECTURE

DevOps

DATA AND ANALYTICS

PROJECT MANAGEMENT

SOFTWARE DEVELOPMENT

QUALITY ASSURANCE

Innovate with Confidence

Our products are built to focus on what matters most to your business. We take the time to understand your unique challenges and goals, creating solutions that address specific pain points–without the need for large-scale automation or significant upfront investments. Designed to boost efficiency, scalability, and data-driven decision-making, our innovative solutions set the stage for ongoing growth and operational excellence.

Why Moder

50+

Clients serviced across mortgage lifecycle (in the US)

160M+

160+ Million transactions seamlessly processed

500+

Live processes across services

100+

Technology deployments till date

Compliance, Licensing and Audits

 Empowering US mortgage outsourcing with top-tier licensing and a dedicated compliance team

  • Licensed/Authorized to provide origination & servicing support services in 49 States, DC, Puerto Rico, and USVI

  • Compliant with state and federal data protection laws

  • National Institute for Standards and Technology & Cybersecurity  Framework

  • ISO 27001 certified

  • Experienced in U.S. financial regulations

  • GSOC 1 & SOC 2 Compliant and annually audited

Be Future Ready