Automation

Automate Today, Innovate Tomorrow.

Your pathway to a competitive edge.

Embrace the future of operations with Moder’s Intelligent Automation Solutions. We turn today's challenges into tomorrow's opportunities by automating processes and transforming digital customer experiences (CX). Our solutions drive quality, elevate compliance, and optimize resource utilization, all while cutting costs. Unlock smarter workflows and empower your teams to innovate, enhance efficiency, and fuel sustainable growth

Enhanced scalability, accuracy & consistency

Improved efficiency & productivity

Reduced risks & superior compliance

Outstanding employee & customer experience

Amplifying the end-to-end mortgage value chain

Underpinned by decades of mortgage industry expertise, our Intelligent Automation solutions leverage APIs, AI/ML, Generative AI (GenAI) and Human in the Loop (HITL) technologies to seamlessly adapt and scale operations. Our agile delivery model, coupled with a robust governance framework, drives measurable outcomes, enabling our clients to stay ahead in an evolving market.

Our high-impact offerings include:

Streamlined process automation utilizing RPA, OCR, AI, machine learning, and other advanced digital tools to transform operational models

Tailored use cases across the mortgage value chain leveraging generative AI (Gen AI), including solutions such as Income Co-Pilot and Loan Officer Co-Pilot, to enhance decision-making and efficiency

AI

Document Processing

Indexing and extraction
Completeness Checks
Summarize Loan Information

Mortgage Value Chain

AI/ML

GenAI

Digital Mortgage Assistants

Cognitive rule-based assistance
Underwriting
Loan Officer
Processing Support

HITL

Digital Customer Experience

100% Call quality monitoring
Correspondence, Chat, Email & Text
Complaint Management
Repeat Call and Chat Analysis
Agent Assist
Marketing Campaigns

Maximizing business potential with intelligent operations: Our methodology

We collaborate to design and implement Intelligent Automation solutions, working closely with our clients to maximize ROI.

- Develop a robust business case.
- Provide expert consulting on automation strategies, process re-engineering, and process mining to optimize operations and drive efficiency.
- Analyze business processes to identify automation opportunities.
- Develop proof of concept (PoC), followed by bot design, development, and deployment.
- Implement scalable design strategies to ramp up and down, without disruption.
- Oversee the entire solution delivery lifecycle, from inception to deployment, ensuring alignment with industry standards, best practices, and a focus on continuous improvement.